Privacy policy

Last updated: August 25, 2026

Handbag Outlet ("we," "us," or "our") owns and operates this website at handbagoutlet.store, along with the products, services, and features we offer to you as our customer (together, the "Services"). Our store runs on Shopify's platform, which helps us deliver these Services to you.

This Privacy Policy explains what personal information we gather, how we use it, and when we might share it with others when you browse our site, make a purchase, or reach out to our team. If anything in our Terms of Service conflicts with what's written here regarding your personal data, this Privacy Policy takes priority.

Please take a moment to read through this policy. By using our website or placing an order with us, you're confirming that you understand how we handle your information as described below.

What We Collect

The term "personal information" refers to details that identify you or could reasonably be connected back to you. It doesn't include data that's been anonymized or stripped of anything identifying. Depending on how you use our site, we may collect:

  • Contact details — your name, billing and shipping addresses, phone number, and email address
  • Payment information — card details, payment confirmations, and other transaction-related data processed through our checkout
  • Account details — username, password, and any preferences you've saved with us
  • Order activity — items you've browsed, added to your cart, purchased, returned, or exchanged
  • Messages you send us — anything shared through customer support emails or inquiries
  • Device and browser data — IP address, browser type, and similar technical identifiers
  • Site usage patterns — how you navigate and interact with our pages

Where This Information Comes From

We gather personal information in a few different ways:

  • Directly from you — when you create an account, place an order, or contact our support team
  • Automatically — through cookies and similar tools as you browse our site
  • From service providers — partners who help us run parts of our business, such as payment processing or order fulfillment
  • From third parties — including advertising and marketing partners we work with

How We Put This Information to Use

We rely on your personal information for a handful of practical reasons:

Running and improving the store. This covers processing your orders, arranging shipping, handling returns or exchanges, managing your account, and generally making your shopping experience smoother.

Marketing communications. With your permission, we may send promotional emails or show you ads based on your browsing or purchase history, both on our site and elsewhere.

Keeping things secure. We use your data to verify your identity, protect your account, and watch for fraudulent or suspicious activity. If you create an account with us, it's on you to keep your login credentials private — we'd recommend never sharing them.

Customer support. So we can respond to your questions and resolve any issues you bring to us.

Legal obligations. When required, we may use your information to comply with the law, respond to legal requests, or enforce our own policies.

When We Share Your Information

We don't sell your personal information for cash, but we do share it in limited, reasonable circumstances:

  • With Shopify and other vendors who support our operations, such as payment processors, shipping carriers, and customer service tools
  • With marketing partners who help us advertise to you, based on your activity across different sites — you can opt out of this kind of tracking at any time
  • When you specifically ask us to share your information, such as with a delivery carrier
  • Within our own business, if we have affiliated entities
  • As part of a business transaction (like a sale of the company), or when legally required to disclose information

Our Relationship With Shopify

Since our store is built on Shopify's platform, Shopify also processes personal information as part of hosting and running our Services. This includes some enhanced features that use data collected across Shopify's network of merchants to help us grow and protect our business. In these situations, Shopify acts as an independent party responsible for that data. You can read more about how Shopify handles personal information through their own privacy policy, and you may have rights you can exercise directly with them.

Links to Other Sites

Our website may occasionally link out to other websites we don't control. We're not responsible for the privacy practices or content on those sites, so we'd encourage you to review their policies separately before sharing any information with them.

Information From Children

Our Services aren't meant for children, and we don't knowingly collect personal information from anyone under the age of legal majority in their jurisdiction. If you believe your child has shared personal information with us, please reach out and we'll take steps to remove it.

How We Protect and Keep Your Data

We take reasonable steps to protect your information, though no system online can be considered completely risk-free. We'd suggest avoiding sending sensitive details through unsecured channels.

We keep your information only as long as it serves a real purpose — maintaining your account, fulfilling legal requirements, or resolving any disputes that might come up.

Your Choices and Rights

Depending on where you live, you may be entitled to certain rights regarding your personal information, including the ability to:

  • Request access to the information we hold about you
  • Ask us to delete your personal information
  • Correct inaccurate details in our records
  • Request a copy of your data for transfer elsewhere
  • Opt out of having your information used for targeted advertising

If you'd like to unsubscribe from marketing emails, you can do so anytime using the link at the bottom of any promotional message. Note that you'll still receive transactional emails related to your orders even after opting out of marketing.

To exercise any of these rights, reach out using the contact information below. We may ask you to verify your identity before completing certain requests, and we won't treat you differently for exercising your privacy rights.

Questions or Concerns

If you have concerns about how we've handled your personal information, please get in touch with us directly first. Depending on your location, you may also have the right to file a complaint with your local data protection authority.

Transfers Across Borders

In the course of running our business, your information may be processed or stored outside the country where you live. Where required by law, we take appropriate steps to ensure this data continues to be protected.

Updates to This Policy

We may revise this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any updates will be posted here with a new "Last updated" date.

Get in Touch

If you have any questions about this Privacy Policy or how we handle your information, our team is happy to help.

Handbag Outlet 

Address: 2726 Parkway, Pigeon Forge, Tennessee 37863, United States 

Email: support@handbagoutlet.store

Phone: +1 (865) 286-5449

Support Hours: Monday–Sunday, 10:30 AM – 7:30 PM (Eastern Time)