Shipping policy

At Handbag Outlet, we want getting your new crossbody bag or wallet to your door to be as smooth as possible. Below is everything you need to know about how we process and ship orders across the United States.

Order Processing

Once your order is placed, our team gets to work preparing it for shipment within 1–2 business days. We operate seven days a week, Monday through Sunday, so processing isn't limited to weekdays.

Daily Order Cut-Off

Orders placed before 5:00 PM Eastern Time are typically picked up for processing that same day. Anything placed after that cut-off rolls over to the next business day.

Shipping Time and Carriers

We ship using FedEx, UPS, and USPS, depending on what works best for your location and order. Once your package leaves our facility, transit generally takes 4–6 business days.

Total Delivery Estimate

Combining processing and transit, most orders arrive within 5–8 business days from the time they're placed. Please keep in mind these are estimates — actual delivery can be affected by carrier delays, weather, or high-volume periods like holidays.

Shipping Costs

We're proud to offer free shipping on every order, with no minimum purchase required.

Delivery Address Accuracy

Please double-check your shipping address at checkout. We ship exactly where you tell us to, so we're not able to take responsibility for delivery issues caused by an incorrect or incomplete address on your end.

Changing or Cancelling an Order

Need to make a change? Reach out to us as quickly as possible at support@handbagoutlet.store. Once an order has entered processing or already shipped, we may not be able to modify or cancel it.

Tracking Your Order

As soon as your order ships, we'll send a confirmation email with tracking details. It can take 24–48 hours after dispatch for tracking information to update with the carrier.

Delayed or Missing Packages

If your package seems to be taking longer than expected or hasn't arrived, let us know at support@handbagoutlet.store. We'll follow up with the carrier on your behalf to help track it down.

Reach Out Anytime

Questions about your shipment? We're here to help.

Handbag Outlet

Address: 2726 Parkway, Pigeon Forge, Tennessee 37863, United States

Email: support@handbagoutlet.store

Phone: +1 (865) 286-5449

Support Hours: Monday–Sunday, 10:30 AM – 7:30 PM (Eastern Time)