Terms of service
Thanks for stopping by Handbag Outlet. Throughout this document, "we," "us," and "our" refer to Handbag Outlet, and "Services" means our website, store, and everything connected to it — content, tools, products, and features alike. Our store is built on Shopify's platform, which powers much of what we do behind the scenes.
These Terms of Service, along with any policies we reference here, lay out what you can expect from us and what we expect from you when using our Services. Please give them a read, since they touch on important things like liability and your rights as a shopper.
By browsing our site or placing an order, you're agreeing to these Terms along with our Privacy Policy. If something here doesn't sit right with you, we'd ask that you not use the Services.
SECTION 1. Your Account and Access
To use our Services, you'll need to be at least the age of legal majority where you live, or have permission from a parent or guardian. If minors in your household use devices you manage to access our site, you're confirming you've allowed that.
When you shop with us, we may ask for details like your email, billing information, and shipping address. You're responsible for making sure everything you give us is accurate and current.
Keeping your account credentials secure is on you. Please don't share your login information with anyone, and let us know right away if you think your account's been compromised. Accounts can't be sold, transferred, or licensed to someone else.
SECTION 2. Our Products
We do our best to represent our crossbody bags and wallets accurately across the site, but keep in mind that colors and details can look slightly different depending on your screen and device settings.
We can't promise that every product will look or feel exactly as pictured — small variations happen. Product listings, descriptions, and availability may change at any time without advance notice, and we reserve the right to limit quantities or discontinue items as needed.
SECTION 3. Placing an Order
When you submit an order, you're making us an offer to buy — not a finalized purchase. We reserve the right to accept, decline, or cancel any order at our discretion, and your order isn't confirmed until we've processed your payment and sent confirmation.
Please double-check your order before submitting it, since we may not be able to accommodate changes or cancellations once it's been accepted. If we're unable to fulfill your order for any reason, we'll reach out using the contact information you provided.
Any returns or exchanges are handled according to our separate Return & Refund Policy. By placing an order, you're confirming the purchase is for personal use — not for resale or commercial purposes.
SECTION 4. Pricing and Payment
Prices and promotions can change without notice. Whatever price is listed at checkout — and reflected in your confirmation email — is what applies to your order. Unless stated otherwise, listed prices don't include taxes or shipping costs.
We currently accept payment through PayPal. By completing a purchase, you're confirming that your payment information is accurate, that you're authorized to use the account or card in question, and that you'll cover any charges at the posted price, including applicable taxes.
Promotional pricing may occasionally come with its own separate terms. If those terms conflict with anything here, the promotion's specific terms take priority.
SECTION 5. Shipping
We currently offer free shipping on orders through FedEx, UPS, or USPS, with orders typically processed within 1–2 business days and delivered in about 5–8 business days total. These are estimates, not guarantees — actual delivery times can shift due to carrier delays, customs, or circumstances outside our control.
Once your order leaves our hands and is handed to the carrier, responsibility for it transfers to you.
SECTION 6. Intellectual Property
Everything on our Services — including our branding, product photos, descriptions, and site design — belongs to Handbag Outlet or our licensors and is protected under applicable intellectual property laws.
You're welcome to browse and use our site for personal, non-commercial purposes. What you shouldn't do is copy, reproduce, republish, or distribute our content without written permission from us. Unauthorized use may violate applicable law, and we reserve all rights not specifically granted here.
Our name, logo, and any related branding are our trademarks and shouldn't be used without our consent. Shopify's branding belongs to Shopify, and any other trademarks referenced belong to their respective owners.
SECTION 7. Third-Party Tools
From time to time, we may give you access to tools provided by outside companies. We don't control or monitor these tools, and we provide access to them "as is," without any warranties. Use of any third-party tool is entirely at your own risk, and we're not liable for anything that results from it.
SECTION 8. Links to Other Sites
Our Services may include links to websites we don't operate. We haven't reviewed everything on those sites and aren't responsible for their content, policies, or practices. If you choose to visit a third-party site, you're doing so at your own risk.
SECTION 9. Our Relationship With Shopify
Handbag Outlet runs on Shopify's infrastructure, but any purchase you make is a transaction between you and Handbag Outlet directly. Shopify isn't responsible for the products we sell or any issues arising from your purchase, and by using our Services, you agree not to hold Shopify liable for matters related to your transactions with us.
SECTION 10. Privacy
Any personal information collected through our Services is handled according to our Privacy Policy. Because our store runs on Shopify, some of your information is also processed by Shopify as part of hosting our Services. We'd encourage you to review our Privacy Policy for the full picture of how your data is used.
SECTION 11. Feedback and Reviews
If you send us feedback, reviews, or suggestions, you're giving us permission to use, adapt, and share that content freely — including for promotional purposes — without any obligation to compensate you or keep it private.
You're responsible for making sure your feedback doesn't infringe on anyone else's rights, contain anything unlawful or offensive, or misrepresent who you are. We may remove or edit feedback at our discretion if we feel it violates these Terms.
SECTION 12. Errors and Corrections
Occasionally, our site might contain a typo, pricing error, or outdated information regarding a product or promotion. We reserve the right to correct these errors and update or cancel orders affected by inaccurate information, even after an order has been placed.
SECTION 13. Acceptable Use
We ask that you use our Services responsibly and lawfully. Specifically, please don't use our site to:
- Violate any applicable law or regulation
- Infringe on our intellectual property or anyone else's
- Harass, threaten, or harm others
- Spread false or misleading information
- Send spam or unsolicited promotional content
- Impersonate another person or entity
- Upload viruses or malicious code
- Scrape, extract, or copy content using automated tools or bots
- Bypass or interfere with our site's security measures
We reserve the right to suspend or terminate access for anyone who violates these guidelines.
SECTION 14. Automated Access and AI Agents
If you use any automated software or AI-driven agent to interact with our Services on your behalf, that agent must clearly identify itself as non-human in its requests and must not attempt to disguise its activity as human browsing, bypass security checks like CAPTCHAs, or circumvent any access controls we've put in place. We may restrict or block automated access at our discretion.
SECTION 15. Ending This Agreement
We may suspend or terminate your access to our Services at any time, for any reason, without advance notice. You'll remain responsible for any outstanding amounts owed as of the termination date. Sections of these Terms that are meant to survive termination — like intellectual property, liability limitations, and governing law — will continue to apply.
SECTION 16. Disclaimer of Warranties
Our Services and the products we sell are provided on an "as is" and "as available" basis. We don't guarantee that our site will be error-free, uninterrupted, or perfectly secure, and we make no warranties — express or implied — regarding merchantability or fitness for a particular purpose, beyond what's required by law. Some jurisdictions don't allow these kinds of limitations, so parts of this disclaimer may not apply to you.
SECTION 17. Limitation of Liability
To the extent permitted by law, Handbag Outlet and our affiliates, employees, and partners won't be liable for indirect, incidental, or consequential damages — including lost profits or data — arising from your use of our Services or products, even if we've been advised such damages were possible.
SECTION 18. Indemnification
You agree to cover any losses, damages, or legal costs we incur as a result of your violation of these Terms, misuse of our Services, or infringement of someone else's rights. We'll notify you of any related claims and may take over the defense of such claims at your expense.
SECTION 19. Severability
If any part of these Terms is found to be unenforceable, that part will be limited or removed as needed, and the rest of the Terms will remain in full effect.
SECTION 20. No Waiver; Entire Agreement
If we don't enforce a particular provision, that doesn't mean we're giving up our right to do so later. These Terms, along with any policies we reference, make up the entire agreement between you and us regarding your use of our Services, replacing any earlier understandings.
SECTION 21. Assignment
You may not transfer your rights or obligations under these Terms without our written consent. We, however, may transfer or assign these Terms at our discretion without needing to notify you.
SECTION 22. Governing Law
These Terms are governed by the laws of the State of Tennessee and applicable U.S. federal law, and any disputes will be handled in the courts serving that jurisdiction.
SECTION 23. Section Headings
Headings throughout this document are for organizational purposes only and don't affect how these Terms are interpreted.
SECTION 24. Changes to These Terms
We may update these Terms periodically to reflect changes in our business or for legal reasons. Updates will be posted here with a revised date, and continuing to use our Services after changes go into effect means you accept the updated Terms.
SECTION 25. Contact Us
If you have questions about these Terms, we're happy to help.
Handbag Outlet
Address: 2726 Parkway, Pigeon Forge, Tennessee 37863, United States
Email: support@handbagoutlet.store
Phone: +1 (865) 286-5449
Support Hours: Monday–Sunday, 10:30 AM – 7:30 PM (Eastern Time)